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Omni Mount Washington Resort
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Ski Guest Services
Job Information
Post Date:Dec 05, 2017Type:Open
Start Date:ASAPSalary:DOE
Location: Bretton Woods, NH Job Reference: - n/a -

Job Details
Guest Service Associate will be responsible for ensuring that all guest concerns are resolved according to company standards.

Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, ski school and Hobbits and Ski Patrol.
Frequently assists guests in resolving queries regarding all other aspects of the Resort such a s lodging, activities, transportation and F&B.
Assists guest in lost and found items/persons, recording reports of stolen or lost items and distribution of found items to the appropriate owners.
Responsible for distributing information to guests and associates for all aspects of the ski area such as; trail conditions, events and activities, lift opening and closings and daily announcements.
Administers daily ticket sales using ticket computer system.
Administers daily computer system opening and closing in RTP station.
Administers daily closing cash outs and balancing end of day deposits.

Must be able to work flexible shifts, including weekends and holidays.
Must have excellent organizational, supervisory and customer service skills.
Must be able to work well under stressful situations and handle challenges in a professional manner.

Opportunities to stay working for the summer!

Seasonal and full-time year round opportunities. FT Associates are eligible for a comprehensive benefit package including health, dental, vision, life, short and long term disability insurance and more. All associates are eligible for complimentary skiing and golfing privileges, as well as discounted hotel stays, food & beverage discounts, spa discounts and more. Omni Hotels is an Equal Opportunity Employer and an MFDV/Drug Free Workplace.

Online applications are required. Please apply on

Contact Details / Apply for this Job
Contact Information
Omni Mount Washington Resort

State/Province: New Hampshire
Country: United States
Email: heather.spinney@omnihotels.com

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